Frequently asked questions
How does the Grow-With-Me technology actually work?
Our patent-pending Extend-Hem technology and hidden sliding waistband allow each garment to expand up to 2 inches in the waist and adjust in length. The expandability is completely invisible—no visible elastic, pleats, or drawstrings. Your child looks polished and put-together while the garment quietly adapts to their growth.
What's the difference between the waitlist and pre-orders?
- Waitlist: Join our email list now to stay updated on launch details, exclusive content, and early-bird offers. Waitlist members get first access to pre-orders and a special 25% discount code.
- Pre-Orders: Available to waitlist members starting in late December. Pre-order your Grow-With-Me Pants at 25% off the regular price, and we'll ship them in January when inventory arrives.
- General Launch: In January, everyone can purchase at full price through our website.
How do I join the waitlist?
When do pre-orders open?
Pre-orders open in late December 2025 (exact date will be announced to waitlist members first). Pre-order customers will receive their Grow-With-Me Pants in January 2026 when our first inventory shipment arrives.
Can I pre-order if I'm not on the waitlist?
Pre-orders are exclusive to our waitlist community during the first wave. However, you can join the waitlist anytime, and we'll notify you as soon as pre-orders become available. We recommend joining now to secure your spot and get the 25% discount!
Will inventory sell out?
Our first production run is limited, so we anticipate strong demand. We recommend pre-ordering during the December window to guarantee your size and colorway. Once pre-orders close, availability will depend on remaining inventory.
Can I change or cancel my pre-order?
Yes! Pre-orders can be modified or cancelled up to 48 hours before the pre-order window closes. After that, orders are locked in for production. Contact us on the contact page if you need to make changes to your order
What if my size sells out during pre-orders?
We're producing limited quantities for this first launch. If your size sells out you can sign up for restock reminders and we'll notify you as soon as new inventory is available.
How do I stay updated on launch news?
Join our email list, follow us on Instagram and TikTok below, and join our Facebook group for daily updates, behind-the-scenes content, and exclusive launch announcements. You can also listen to The Mini Rivet podcast for founder insights and industry commentary.
Can I exchange sizes if I order the wrong one?
Absolutely! We offer free size exchanges within 30 days of purchase. We want to make sure you get the perfect fit for your child's growth journey.
Why are they priced higher than fast fashion?
Our $60 Grow-With-Me Pants replace 7–10 traditional pairs over 5 years. When you calculate cost-per-wear, they're actually more affordable than $20 jeans that last a few months. You're investing in heirloom-quality construction, sustainable materials, patent-pending technology, and a garment designed to be passed down. Quality delivers better value over time.
What is the cost-per-wear?
Based on 5 years of wear, the cost-per-wear is approximately $0.08–$0.12 per day. Compare that to fast fashion jeans that might cost $20 but only last 3–6 months—our pants are a smarter long-term investment.
What if there's a defect in my garment?
We stand behind our heirloom-quality construction. If you discover a manufacturing defect, we'll cover it for 1 year from the date of purchase. Contact us and we'll make it right.
How do I initiate a return or exchange?
Email us at Rootsandrivetscompany@gmail.com with your order number and reason for return/exchange. We'll provide a return label and guide you through the process.
